02 — Our Services
Three Areas of Bench Work
Each service follows a structured process. Scope, included work and lead times are stated clearly at the time of assessment.
03 — Why Cogvein
What Sets the Bench Apart
A few things that tend to matter to clients who have spent time looking for the right workshop.
Condition Note First
Before any work is agreed, we write down what we find and what can and cannot be addressed. No surprises at collection.
Matched-Material Parts
Replacement components are machined or sourced to match the original alloy and finish. We note whether parts are original or generic in writing.
In-Home for Large Clocks
Longcase and wall clocks stay where they are. We travel to Subang Jaya and surrounding areas so the piece never has to leave the family home.
Documented Scope
Each service comes with a written scope. You know what is included, what the timeline is, and what the bench rate covers before work starts.
Running Observation Period
Pocket watches and mechanical clocks are observed for seven days after service so rate accuracy and regulation are confirmed before the piece returns to you.
Telephone Support
Questions between scheduled visits are welcome. The Floor Clock Attendance Programme includes telephone support across the full six-month period.
04 — Next Step
Have a Piece That Needs Attention?
Describe the watch or clock, how long it has been out of use, and what you have noticed. We will come back with an honest assessment of what the bench work involves.
05 — Questions
Frequently Asked
Practical information about how the workshop operates.
Do you work on both mechanical and quartz movements?
How long does a pocket watch or mantel clock service take?
My bracelet is missing an end link. Can it be made?
My grandfather clock is too large to transport. Can you come to us?
What areas in the Klang Valley do you cover for home visits?
Do you provide a written assessment before committing to the service?
How is my personal information handled when I submit an enquiry?
06 — Location
Find the Workshop
Jalan SS15/4B, 47500 Subang Jaya, Selangor — accessible from the Subang Jaya LRT station.
07 — Contact
Send an Enquiry
Describe your piece and the issue. We will respond within one working day with our initial thoughts.
Contact Details
TELEPHONE
+60 3 5519 7264ADDRESS
Jalan SS15/4B
47500 Subang Jaya
Selangor, Malaysia
WORKING HOURS
Tuesday – Saturday: 10:00 – 18:00
Sunday: 10:00 – 14:00
Monday: Closed
Send a Message
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